How to VOID a TopUp if sent by error.

To Void a TopUp transaction you must have the Transaction Number of the transaction you want to void.

·         Press http://xtremebusinessconcepts.com/Images/mvt-instructions/menu-void.png

·         Enter the TopUp Transaction Number.

·         Enter the Pin.

·         Press http://xtremebusinessconcepts.com/Images/mvt-instructions/void-green.png

·         Print receipt when needed, and select http://xtremebusinessconcepts.com/Images/mvt-instructions/menu-home.png  to return to the main menu

·         Please note that you can only void a TopUp transaction if the equal amount of funds or the whole amount of the TopUp sent in error is available on the phone number it went to.

·         The Void can only be successful if it’s done within a 10-hour period of the original transaction.